FAQ

What exactly is an escape room?
An escape room is a real life puzzle game. It’s a fun interactive activity for you and your friends and/or family to enjoy. You will be put in a specially designed room full of clues, puzzles, and brainteasers. There will be a background story and an objective, which you have to complete within one hour in order to escape.
Will I really be locked in for the whole game?
Technically – no - you can leave at any point you choose if you feel unable to finish; however we strongly suggest you stay for the duration of the game and play through the whole experience.
Is there any time limit?
You have 60 minutes. However, if you solve the puzzles quickly and work well as a team you could easily become a new record setter!
I want to be only with my friends in the room, is it possible?
We don’t pair you with strangers when you play your game. So you play with just you, and your friends and/or family. It’s your game, enjoy it!
How about an age limit?
Yes, you must be 16 years or older to play. Some rooms have 18+ restrictions due to strong language and other “adult” content. Children 13 years or older are allowed to play some of our games as long as they are accompanied by a parent or a responsible adult.
Do I need to bring anything specific with me?
You don’t need to bring anything more than yourself, your friends, and a smile!
Is it possible to bring anything into the room?
Nothing is allowed to be brought inside the room, especially phones and video/audio recorders. You can bring your personal belongings with you and we will securely store them in lockers at our reception. All of our lockers have major android/Apple charging cables inside.
How do I buy the tickets?
You can click on “ROOMS” on our home page and then press “BOOK NOW” button. You will see a booking calendar with available time slots and prices.
Do I Need to Make a Reservation?
We heavily prefer that you make your reservation online before you come in, so you can be sure to have an open game. However, if it's too close to your preferred time slot please call us 310-707-1240.
What if I'm running late?
Please try to arrive 10 minutes before the start of your game to finalize all the paperwork and to get necessary instructions. Provided you are no more than 5 minutes late, we can still get you in the game. If it's more than 5 minutes, you can play the next hour slot if that it is still available.
What if I'm "under the influence" or "drunk"?
Unfortunately, if you are under the influence or drunk you will not be allowed to play. Celebrate after you win the game!
What if I want to bring more people than the given capacity?
Please give us a call for arrangements to include additional players at 310-707-1240